Contact Us

Introduction:

Thank you for your purchase. We want you to be satisfied with your order. If you are not completely happy with your purchase, we offer returns and exchanges as outlined below.

Return Window:

You may return items within 14 days of the delivery date.

Conditions for Return:

Items must be returned in their original condition, unused, and with all original tags and packaging.

Refund/Exchange Options:

We offer the following options for returns: Full refund to original payment method or exchange of goods.

Return Shipping:

Customers are responsible for return shipping costs, unless the return is due to a defective or damaged item.

Processing Time:

Returns will be processed within 5 business days of receipt.

Contact Information:

For any questions or to initiate a return, please contact jane@beyondthegarden.co.uk or call us on 0791 2100058.